Sumpters Jewelry values your happiness and satisfaction with our products. If you are not completely happy with your purchase it may be returned or exchanged within 7 business days. To request a return, please e-mail with the order number and reason for return.

Please note that to be eligible for return, items must be in their original purchase condition, include all product documentation and materials, and shipped back. We’ll then process the exchange or full refund. Please allow approximately 2-3 business days for your refund to be processed, after quality inspection on the returned item is completed.

Returns are processed during weekdays once the items have been received at our office.

Any item purchased in-store we offer exchange only and no refunds.